Delivery & payment
Authenticity and quality of our products
What is the quality of your products?
We sell only genuine legit HGH brands, which were officially manufactured and certified by GMP.
All of them are pharma grade HGH products, which are used to treat GH deficient children, burns and other diseases.
How do I know your products are genuine?
Each kit of HGH is manufactured with security Anti-Counterfeit system, including holograms and unique code, which you can easily check on the official website of manufacturer.
How can you sell at such great prices?
We get HGH directly from a wholesaler. It allows us to keep the price low. Also, HGH is our specialization – it is the only kind of products we sell – so we can offer you better price than steroid shops, which sell HGH as an addition.
Delivery and payment
How can I pay?
We accept wire bank SWIFT (WU, MoneyGram or IBAN) and Bitcoin/Ethereum.
From where do you ship?
We have warehouses in Ukraine and Eastern Europe.
Which countries do you ship to?
We ship worldwide.
How long does it take after the payment to receive my order?
We send your package within 1-2 days after the payment (rarely – 3 days). Delivery service time – 7-10 days (in rare cases and during the period of postal overloads — up to three weeks).So, you will get your package after 7-10 days after the payment, or up to 20 days in rare cases.
After the package is sent we provide you tracking number.
How do you ship?
We use Regular Post and EMS to deliver products, in some cases - DHL.
What is your shipping price?
The price of delivery by Regular Post is 30$, EMS - depends on your region, minimum 50$.
DHL - depends on your region, minimum 100$.
You will get FREE shipping (by Regular Post) if your order is more than 3 kits of HGH or more than 300$ of peptides or another supplements.
How can I track my order?
You will get tracking number in 24 hours after we send your order.
What is your packaging?
We pack your order in discreet envelope to prevent customs seizure.
Do you keep HGH cool during shipping?
We cannot use any ways of cooling like thermo boxes, because they make package heavier and much more expensive to ship (100-200 $ instead of 30 $).
Secondly, thermo box attracts extra attention from customs and increases risks of seizure. Thirdly, all available ways of cooling works for just 1-2 days.
But you don’t have to worry about your HGH state during shipping.
All of our products are produced using freeze-drying technology and vacuum packaging. It allows them to be stored for 3 weeks outside the fridge without any destruction of the somatropin structure.
What is your reship policy?
Although we have very high success rate of delivery (close to 100 %), your package may be seized. It does not depends on us. The issue is that about 90 % of packages in the US and UK go through customs control without strict control. The rest 10 % have more detailed control and these parcels may be seized. Statistics is that 3-5 parcels of 1000 are seized.
We are not responsible for the wrong address specified by the customer.In other cases – If your order was not delivered within 40 days, we will re-ship your order.
How do you store HGH?We store the products in fridge at 2-8 degrees temperature. It is the best storage conditions for growth hormone.